Business Advisor – Inside Sales

This is a fully remote position, open to applicants in Australia.

📋 Description

• Make both outbound and inbound calls to current and potential Thryv clients.

• Oversee the entire sales process from prospecting and qualifying to closing and onboarding handover.

• Cultivate and expand an existing customer portfolio through upselling and cross-selling initiatives.

• Identify and develop new business opportunities through both inbound and outbound efforts.

• Meet monthly sales objectives and contact centre KPIs.

• Keep accurate records of the sales pipeline and forecast anticipated sales returns to the manager.

• Complete sales campaigns, workflows, and close rates promptly and to the required standards.

• Adhere to Thryv policies, relevant legislation, and necessary compliance training.

• Assist local small and medium-sized businesses (SMBs) in adopting and enhancing their usage of Thryv’s all-in-one SaaS platform.

⛳️ Requirements

• Demonstrated experience in managing the full sales cycle, from initiating and advancing to independently closing deals.

• Strong background in contact centres or telesales.

• Proven track record of achieving and surpassing targets.

• Experience in sales account management, including the growth and retention of an existing customer base.

• Outstanding communication and negotiation abilities.

• Familiarity with SaaS or the digital media landscape; experience with Thryv or comparable platforms is an advantage.

• Comprehensive understanding of the SME market and local business owners.

• Highly self-motivated and disciplined.

• Resilient, energetic, and focused on solutions.

• Capability to work independently from home.

• Ability to adhere to company policies, relevant legislation, and necessary compliance training.

🏝️ Benefits

• Permanent, full-time remote work opportunity.

• Performance-based rewards and significant earning potential.

• Clear career pathways and opportunities for advancement.

• Continuous training and mentorship from day one.

• Structured support system.

• Team culture that celebrates achievements and fosters growth.