Business Advisor, Field Support Specialist

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Visit franchise locations to assess current operations and pinpoint areas for enhancement.

• Collaborate directly with owners and managers on aspects such as sales, operations, marketing, staffing, and profitability.

• Analyze P&Ls and other financial data to uncover growth potential.

• Assist franchisees in establishing realistic goals and formulating plans to reach them.

• Offer guidance on marketing initiatives, training, technology, and best practices.

• Address and resolve operational and technical issues.

• Share successful strategies and ideas from other Signarama locations.

• Work in close partnership with the corporate team to deliver essential support and resources to franchisees.

• Foster strong, long-lasting relationships with franchise owners and their teams.

• Travel approximately 50% of the time within the designated territory.

⛳️ Requirements

• Familiarity with the sign industry; prior experience in a sign shop, sign franchise, signage manufacturing, sales, production, installation, or a related field is highly valued.

• Background as a Business Advisor, Field Support Specialist, Operations Manager, General Manager, or in a similar capacity is advantageous.

• Experience in franchising is beneficial.

• Proficient in working with budgets and P&L statements.

• Knowledge of sales, marketing, and retail business practices.

• Proven experience in assisting businesses to enhance processes and profitability.

• Strong skills in project management and organization.

• Capacity to assist franchisees in navigating labor, vendor, supplier, and operational challenges.

• Excellent communication and relationship-building abilities.

• Comfortable engaging with owners, managers, and employees across all levels.

• Strong problem-solving capabilities and a proactive approach to finding solutions.

• Technical proficiency and a quick aptitude for learning new technologies.

• Experience with graphic design software, point-of-sale systems, accounting software, or other technologies relevant to the sign industry.

• Competent in Microsoft Office and other standard business software.

• Possession of a valid driver's license and automobile insurance.

• Willingness to travel approximately 50% of the time.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive training and onboarding process.

• Opportunities for travel and collaboration with franchise owners nationwide.

• Medical, dental, vision, and life insurance coverage.

• Short- and long-term disability insurance.

• Generous paid time off (PTO).

• 401(k) plan with company matching contributions.

• Team-building activities and social events.

• Opportunities for leadership and professional development.

• Recognition programs for top performers.

• Opportunities for community involvement through company philanthropy.