Business Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Build and maintain robust long-term relationships with clients and essential stakeholders on the client’s side.

• Gain a thorough understanding of the client’s business specifics and operational framework.

• Identify potential challenges and issues facing the client’s business, offering solutions in collaboration with the team and client stakeholders.

• Develop a comprehensive client development plan and strategy.

• Ensure overall client satisfaction and foster growth in close partnership with the casino platform team.

• Address and resolve ongoing issues and challenges.

• Anticipate and monitor key project metrics.

⛳️ Requirements

• Proficiency in English at B2 level.

• Proficiency in Russian at B2 level.

• Excellent communication, negotiation, and teamwork skills.

• In-depth knowledge of the IT industry and its major processes.

• A minimum of 2 years of experience in account management and/or customer success management.

• Previous experience in establishing and nurturing strong client relationships.

🏝️ Benefits

• Private health insurance.

• Sports benefits.

• Comprehensive Mental Health Program.

• Free online English lessons.

• Local language courses.

• Paid time off.

• Maternity leave support.

• Rewards for referral program participants.

• Opportunities for upskilling, internal workshops, and participation in professional conferences and corporate events.