Broker Relationship Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee all available resources to drive sales growth, enhance results, and fulfill operational objectives within the designated market.

• Coordinate national sales initiatives.

• Maintain and support external field sales resources, which include individual agents, agencies, and partners.

• Collaborate with the Director, local markets, tele-sales executives, and account executives to devise external market engagement and sales strategies.

• Organize sales support activities.

• Work alongside other Broker Relationship Managers to assist national and regional partners.

• Ensure a uniform agent experience across all markets.

• Promote the well-being and Medicare-related service objectives of Humana’s customers.

⛳️ Requirements

• Capability to engage in almost daily face-to-face interactions with field sales resources.

• Active Health Insurance license in the specified region OR the ability and willingness to obtain one within 90 days.

• Minimum of 5 years of sales experience (B2B, B2C).

• Previous experience using CRM tools, Sales/Marketing Resources, and Microsoft Office, with proficiency in TEAMS, Excel, and PowerPoint.

• Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, depending on state requirements).

• Must currently reside in or be willing to move to the assigned region (San Diego, CA).

• Approximately 50% or more travel required, including some overnight stays.

• Standard business hours with occasional weekends and evenings based on business needs.

• Home internet connection with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

• A dedicated workspace free from interruptions to safeguard member PHI/HIPAA information.

• At least 2 years of sales experience in the Medicare sector (preferred).

• Prior experience in public speaking and presentations (preferred).

• Previous background as an insurance broker or independent agent (preferred).

• Bilingual in English and Spanish without limitations or assistance (preferred).

• Bachelor’s degree (preferred).

• Previous sales leadership experience in leading and training a team of sales associates, utilizing technology tools, and building relationships with communities and medical providers (preferred).

🏝️ Benefits

• Health benefits effective from day one.

• Paid time off, holidays, volunteer time, and jury duty compensation.

• Recognition pay.

• 401(k) retirement savings plan with employer match.

• Tuition assistance.

• Scholarships available for eligible dependents.

• Parental and caregiver leave.

• Employee charity matching program.

• Network Resource Groups (NRGs).

• Career development opportunities.

• Medical, dental, and vision benefits.

• Short-term and long-term disability insurance.

• Life insurance.

• Company and personal holidays.

• Home or hybrid home/office work arrangement.

• Remote work with occasional travel to Humana offices for training or meetings.