Branch Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver comprehensive administrative support to the branch and service team.

• Communicate effectively via telephone, email, and in-person with both internal and external customers.

• Maintain robust communication with stakeholders both inside and outside the organization.

• Prepare and verify invoices.

• Manage customer records and perform various general office tasks.

• Respond to customer calls and address their inquiries.

• Organize scheduled maintenance and communicate directly with customers.

• Assist in Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development initiatives.

• Promote and ensure adherence to Health & Safety regulations across all branch activities.

⛳️ Requirements

• Prior experience in a dynamic administrative position.

• Experience in a high-traffic office setting along with general administrative duties.

• Exceptional planning, prioritization, and organizational skills.

• Proficient in Microsoft Office applications.

• Strong data analysis capabilities.

• Excellent interpersonal and communication skills.

• Ability to work under pressure while handling sensitive situations with professionalism.

• Applicants must possess the appropriate right to work.

• Sponsorship is not provided.

🏝️ Benefits

• Competitive salary aligned with market standards, paid monthly.

• Profit Share Bonus Scheme available to all employees quarterly, based on Group Company earnings.

• 25 days of annual leave, in addition to public holidays.

• Option to purchase additional annual leave through a holiday scheme.

• Pension Scheme with matched contributions and salary sacrifice options.

• SimplyHealth Cash Plan that covers dental, optical, physiotherapy, chiropody treatments, and more.

• Life Assurance Scheme.

• Long Service award scheme, which includes additional holiday benefits.

• Company Benefits Discount Rewards Scheme offering discounts on shopping, hotels, outings, and more.

• Employee Assistance Programme aimed at supporting and enhancing well-being.

• Enhanced provisions for maternity and paternity leave.

• Complimentary parking.