Bodily Injury Adjuster – Represented Third Party Casualty

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations on moderate to complex casualty claims, which include single or multi-car accidents, as well as represented moderate or major claims.

• Manage specialized claims that are complex or highly complex, such as those related to business interruption, loss of income, and Errors and Omissions policies.

• Supervise investigations related to liability and bodily injury.

• Collect recorded statements.

• Address loss-of-use claims.

• Facilitate payments to the appropriate parties.

• Negotiate and resolve bodily injury matters, or refer unresolved issues as necessary.

• Summarize documentation and input notes into the claims management system.

• Handle, research, and resolve intricate customer communications, concerns, conflicts, or issues.

• Evaluate medical reports for the purpose of claims settlement assessment.

• Research, respond to, or become involved in complaints or investigations initiated by the Department of Insurance.

• Establish and update initial reserves, document the rationale, and maintain summary notes for claims.

• Determine and clarify minimum coverage limits and the value of claims.

• Thoroughly document claim files with notes, evaluations, and the decision-making process.

⛳️ Requirements

• Previous experience in handling represented casualty claims is required.

• Claims experience is preferred in at least one of the following states: NY, NJ, PA, FL, VA, or NC.

• A minimum of 2–5 years of experience in managing moderate to complex bodily injury claims is required.

• Excellent communication skills, particularly over the phone, are essential.

• Ability to work independently and remotely while effectively managing time is necessary.

• Familiarity with insurance policies, coverage, and liability determination is required.

• Strong critical thinking and problem-solving abilities are a must.

• Knowledge of innovative tools and platforms for effective claims evaluation is beneficial.

• A home office setup with a dedicated, distraction-free workspace is required.

• Minimum internet bandwidth of 50 MB down and 5 MB up is necessary.

• An appropriate work surface and seating are essential.

• Candidates must reside in the United States; this position is not available to residents of California, Alaska, Hawaii, or Washington.

• Submission to a background investigation is mandatory.

• Candidates may be required to obtain an applicable adjuster and/or appraiser license within 60 days of hire.

• Allstate generally does not sponsor individuals for employment-based visas for this position.

🏝️ Benefits

• Competitive salary along with essential support for continuous development and career advancement.

• Flexible scheduling options.

• Time-off policy that promotes work/life balance.

• Initial and ongoing training opportunities.

• 401K/pension plan.

• Education reimbursement program.

• Initiatives designed to help balance work with personal life.

• Technology bundle, including laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement of $80.

• A potential $1,000 Licensing Sign-On Bonus for candidates with applicable active licenses.

• Comprehensive benefits package available from Day 1 of employment.