This is a fully remote position, open to applicants in Colombia.

• Generate, review, and distribute precise client invoices.

• Oversee payment collections and follow up on unpaid balances.

• Receive, track, sort, and allocate incoming payments to the correct client accounts.

• Maintain precise client account records and supporting billing documentation.

• Investigate and resolve payment discrepancies, unapplied payments, and billing inquiries.

• Engage professionally with clients about invoices, payments, and outstanding balances.

• Provide updates on collections activities and account statuses as required.

• Acquire knowledge and utilize the firm's billing, case management, communication, and operational platforms.

• Manage confidential client and financial information with care.

• Minimum of 2 years of experience in billing, accounts receivable, invoicing, payment processing, or a similar role.

• Intermediate or higher English communication skills, both written and verbal.

• Exceptional attention to detail and accuracy in managing financial records.

• Strong organizational, time-management, and follow-up abilities.

• Capability to work independently, manage multiple tasks, and meet deadlines.

• Comfortable learning new software and operating across various systems.

• Professional communication skills and a client-service orientation.

• Prior billing or administrative experience in a law firm or professional services setting.

• Familiarity with Clio Manage, Lawmatics, or comparable legal billing/case-management platforms.

• Proficient in Microsoft Excel or Google Sheets.

• Previous experience supporting a remote team based in the U.S.

• Competitive salary

• Opportunity to work remotely