Billing Correspondence Coordinator I – Correspondence Billing Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Evaluate correspondence requests to issue invoices, facilitate transfers, implement adjustments, conduct research, and make updates to claims and/or invoices within the billing system.

• Draft clear and professional email communications to both internal and external clients, offering updates and any additional information necessary for follow-up.

• Perform status checks on extensive spreadsheet invoice/claim correction files to confirm that all updates have been executed.

• Identify missing information that must be communicated back to the customer to fulfill requests.

• Adhere to established SOPs to update and provide essential information needed to address correspondence requests.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Minimum of 2 years of relevant work experience.

• U.S. remote work arrangement available.

• Work schedule from Monday to Friday, 8am-5pm EST.

• Proficient written communication skills with both internal and external customers.

• Capability to maintain organization while handling multiple requests with varying levels of complexity.

• Flexibility to adjust to changing priorities, processes, procedures, and business needs.

• Preferred: At least 1 year of experience as a Labcorp Healthcare Billing Specialist.

• Preferred: A minimum of 2 years' experience using Labcorp billing applications such as mPower, LCBS, LCLS, Mobius, and Artiva.

• Preferred: At least 2 years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.