Billing Administrator

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Manage and execute monthly premium billings for managed care and stop loss insurance policies, ensuring both accuracy and punctuality.

• Examine and interpret intricate premium data, making adjustments for plan modifications, policy changes, and rate variations.

• Work in partnership with internal and outsourced teams to guarantee that premiums are billed correctly according to policy specifications.

• Act as the main contact for clients concerning inquiries and discrepancies related to premium billing.

• Engage with clients to address billing concerns, premium modifications, and payment issues.

• Aid clients in comprehending billing statements and payment timelines.

• Reconcile premium payments by matching them against invoices, recognizing discrepancies, and resolving any issues that arise.

• Contribute to the preparation of management reports detailing billing trends, payment statuses, and potential challenges.

• Issue and oversee delinquency notifications.

• Suggest and execute process enhancements to improve billing accuracy, efficiency, and client satisfaction.

• Ensure adherence to regulatory standards and internal policies associated with premium billing.

• Assist in audits and maintain precise billing records for auditing purposes.

• Collaborate closely with underwriting, claims, and policy issuance teams to ensure that premiums accurately reflect current policy information.

• Investigate and resolve any billing discrepancies or client disputes related to premiums or payments.

• Elevate complex issues to management while presenting effective solutions.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Finance, Accounting, or a relevant field is preferred.

• At least 3 years of experience in premium billing, ideally within the insurance sector.

• Extensive experience with billing systems and accounting software.

• Experience with ESL Office is preferred.

• Exceptional attention to detail and accuracy.

• Strong organizational and time management skills.

• Capability to analyze intricate billing data and resolve issues independently.

• Excellent written and verbal communication skills, with the ability to clarify complex billing information to clients and internal stakeholders.

• Proficient in Microsoft Office Suite, especially Excel.

• Ability to perform under pressure and meet strict deadlines.

🏝️ Benefits

• Competitive salary and a comprehensive benefits package.

• Year-round social and community engagement events.

• Continuous mentorship and opportunities for professional growth.

• Abundant prospects for career advancement.

• A collaborative, results-oriented work environment.