Billing Assistant

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Input new and revised customer contracts into the company's systems.

• Modify existing customer contracts as necessary.

• Verify the entered data against source documents for accuracy and completeness.

• Digitally scan source documents as PDFs into the document storage system.

• Ensure precise and complete data entry, making corrections as required.

• Collect and summarize additional billing information to meet customer billing needs.

• Send digital customer billing invoices to clients and/or upload billing information to customer payment platforms.

• Organize and maintain access to billing-related documents in accordance with company policies.

• Carry out other assigned duties as needed.

⛳️ Requirements

• Strong organizational abilities and capacity to thrive in a high-volume setting.

• Skill in verifying accuracy and identifying errors in billing information.

• Familiarity with basic computer operations.

• Proficient in Microsoft Outlook, Word, and Excel.

• Willingness to learn new skills and adjust to new systems and processes.

• Openness to learning and assisting in the resolution of simple billing issues and discrepancies.

• Strong verbal and written communication skills.

• Ability to collaborate effectively within a team, follow instructions, and provide support as needed.

• 0–2 years of experience in entering, maintaining, and validating service and billing data, as well as preparing customer invoices.

🏝️ Benefits

• Comprehensive medical benefits coverage.

• Dental plans.

• Vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance.

• Accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO).