Billing Administrator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take full ownership of the billing cycle from start to finish.

• Generate and distribute customer invoices punctually, verifying rates against contracts.

• Reconcile billing records with received payments and identify any discrepancies.

• Address billing inquiries from UK customers via email and phone.

• Follow up on overdue accounts courteously and escalate persistent non-payers as needed.

• Process credit notes, refunds, and adjustments with the necessary approvals.

• Compile monthly billing reports and assist with the month-end closing process.

• Engage directly with UK customers when billing questions arise.

• Collaborate across the entire billing process within a compact finance team.

⛳️ Requirements

• A minimum of two years' experience in billing, invoicing, accounts receivable, or credit control.

• Proficiency with accounting software such as Xero, Sage, QuickBooks, or NetSuite.

• Competence in Excel or Google Sheets, including knowledge of lookups and pivot tables.

• Strong attention to detail and the ability to question numbers that appear incorrect.

• Excellent written and verbal English for customer-facing communication.

• A quiet home office, dependable fibre or LTE connection, and backup power supply.

• Availability to work from 09:00 to 17:00 UK time (11:00 to 19:00 SAST).

🏝️ Benefits

• Consistent monthly salary, paid on time.

• Fully remote position — work from any location in South Africa.

• UK business hours with a structured month-end schedule.

• Long-term position with a UK employer, with support from Remote Recruitment throughout.

• Quiet home workspace, reliable fibre or LTE, and backup power.