Bilingual Tech Expert, Inglés B2

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Assist customers by addressing their inquiries.

• Offer clear and friendly assistance.

• Provide effective solutions in various service situations.

• Comprehend customer requirements thoroughly.

• Manage information with care and responsibility.

• Ensure a seamless and positive experience for customers.

• Deliver customer service for technical support and maintenance of devices such as printers, scanners, and computers.

⛳️ Requirements

• English proficiency at B2 level.

• Preferred: 6 months of prior work experience in Customer Service.

• Technical degree or technology diploma in systems.

• Basic understanding of Technology Support – Hardware.

• High School diploma / Secondary Education.

🏝️ Benefits

• Work schedules of 42 hours per week, designed to promote work-life balance.

• Bonuses based on performance.

• Indefinite-term contract for enhanced job security.

• Access to the exclusive Gaming Arena.

• Employee fund benefits to support financial wellbeing.