Bilingual Senior Disability Claims Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver effective and economically viable coaching strategies to enhance both individual and organizational productivity.

• Offer development opportunities that improve knowledge, enhance skills, and enrich the capabilities of Disability claims specialists and consultants.

• Mentor and cultivate the skills of disability claim specialists and consultants.

• Oversee, evaluate, and assist with vital aspects of the case management lifecycle.

• Assess initial claim decisions and formulate suitable case management plans.

• Facilitate effective communication practices and key milestones such as COD and CPPD.

• Identify necessary support and track treatment progress and planned outcomes.

• Collaborate with members, employers, and healthcare providers.

• Enhance and monitor the quality of case management in accordance with the active case management protocol.

• Foster strong relationships to promote employee development and engagement.

• Review and amend disability management files and reports.

• Oversee action plans and decisions, or provide recommendations on particularly complex disability claims.

⛳️ Requirements

• A university degree or college diploma in a relevant field.

• Minimum of 5 years’ experience in disability case management with another insurer or government agency, handling both short- and long-term disability claims.

• Proven written and verbal communication skills.

• Strong understanding of contract language.

• Capability to thoroughly analyze disability management trend reports, medical records, and other available resources.

• Experience in training or coaching is considered a significant advantage.

• In-depth knowledge of the healthcare and insurance sectors.

• Familiarity with health-related terminology, concepts of accommodation, and return-to-work strategies.

• Bilingualism in English and French is mandatory.

• Proficient in communicating with claimants, providers, physicians, employers, group administrators, human resources, and legal representatives.

🏝️ Benefits

• Flexible work arrangements with a strong emphasis on work-life balance.

• Comprehensive health, vision, and dental plan that is fully paid by the employer starting on your first day.

• 100% employer-matched Defined Contribution Pension Plan.

• Annual Incentive Bonus recognizing your contributions to our success.

• Paid vacation along with an additional Vacation Purchase Program.

• Wellness benefits, health resources, and discounts at fitness centers.

• Career development opportunities encouraging you to pursue your passions, acquire new skills, and focus on advancing your career with Medavie.