Bilingual Sales Development Representative – Appointment Setter

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Respond promptly to incoming leads, ensuring swift and effective first contact.

• Engage in outbound outreach and maintain regular follow-up with potential clients.

• Pose targeted questions to ascertain each lead’s requirements, interest, and suitability for the company’s services.

• Clearly articulate the value of services in both English and Spanish.

• Address initial inquiries and objections in a professional manner.

• Arrange qualified appointments and provide clear notes to the sales team.

• Maintain accurate and current CRM records, including details of contact attempts, qualification information, and next steps.

• Reconnect with prospects through follow-ups on unanswered outreach and missed appointments.

• Support a digital marketing firm dedicated to helping service businesses enhance their brands and generate leads.

⛳️ Requirements

• Proficiency in English and Spanish, with the ability to conduct sales discussions in both languages confidently.

• Demonstrated experience in outbound sales, telesales, sales development, or appointment setting.

• A successful history of converting leads into qualified sales appointments.

• Strong listening abilities and the capacity to build rapport, ask pertinent questions, and manage objections effectively.

• Exceptional organizational and time management skills, particularly when managing new leads alongside ongoing follow-up.

• Capability to work independently and take responsibility for outreach and results.

• Familiarity with CRM systems and lead management tools (preferred).

• Experience in selling digital marketing or related business services (preferred).

• Background in a sales environment where timely responses and consistent follow-up are critical (preferred).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• Flexible working hours and a supportive work environment.

• Access to training and resources to enhance skills.