Bilingual Patient Reimbursement Specialist – Contrat, 12 mois

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee designated patient reimbursement projects and cases for the NavieGo division.

• Act as the main point of contact for assigned healthcare providers.

• Organize and manage all elements necessary for securing prescription drug coverage for patients.

• Handle documentation, submissions, and related paperwork with insurance companies and public/federal funding programs.

• Manage required pharmacy processes once funding is secured.

• Cultivate a thorough understanding of public, private, and federal funding systems.

• Collaborate with the dispensing BioScript Pharmacy pharmacist and pharmacy team on patient case management.

⛳️ Requirements

• Bilingual proficiency in English and French is mandatory.

• Previous experience in a reimbursement role is highly advantageous.

• Background in the healthcare, pharmaceutical, or insurance sectors is beneficial.

• At least 2 years of experience in customer/client service is required.

• Strong skills in Microsoft and Google applications, including Google Apps, Word, and Excel.

• Professional, courteous, and efficient telephone communication skills.

• Demonstrated ability to manage time effectively, prioritize tasks, and multitask to meet competing deadlines.

• Excellent communication and interpersonal abilities.

• Capacity to work independently and collaboratively within a team environment.

• Keen attention to detail.

• Proficiency in resolving issues effectively and efficiently.

• Innovative thinking approach.

• Availability to work rotating shifts from Monday to Friday, between 8 AM and 8 PM EST.

🏝️ Benefits

• Competitive salary.

• Incentive program.

• Comprehensive benefits package.

• Opportunities for growth and professional development.

• Remote work arrangement.

• Inclusive and accessible work environment.

• Healthy and safe workplace.

• Workplace accommodations available upon request.