Bilingual Patient Access – Phone Scheduling Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist patients with the online appointment system

• Address patient inquiries

• Help with patient check-in and registration

• Schedule and confirm patient appointments

• Gather patient information

• Maintain accurate and current patient records

• Respond to patient inquiries via phone and email

• Deliver outstanding customer service to ensure a positive patient experience

⛳️ Requirements

• High school diploma or equivalent

• One year of relevant experience

• Proficient with technology and focused on customer service

• Exceptional communication skills

• Strong attention to detail

• Familiarity with electronic medical records and scheduling software

• Friendly and professional attitude

• Commitment to providing exceptional patient care

🏝️ Benefits

• Competitive salary packages

• Comprehensive benefits

• Opportunities for career growth and advancement