Bilingual MomentMaker

This is a fully remote position, open to applicants in Canada.

📋 Description

• Engage with customers through phone, email, or chat

• Arrange appointments and provide useful information

• Demonstrate empathy and identify the best solutions

• Accurately document details while adhering to brand guidelines

• Collaborate with the team to ensure a positive experience for every interaction

⛳️ Requirements

• Bilingual in English and French; required

• Excellent written and verbal communication skills

• Proficient with technology and adaptable to new systems

• Ability to maintain composure and organization in a fast-paced setting

• Availability for evening and weekend shifts

• Experience in customer service is preferred

🏝️ Benefits

• Opportunities to enhance both personal and professional skills

• Encouragement of feedback and appreciation for ideas

• Recognition for performance

• Support for growth

• A team environment founded on trust, respect, and genuine care