Bilingual Insurance Contract Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assess contracting needs and process new advisor requests across various systems.

• Review licensing requirements in accordance with advisor contracting and provincial regulations.

• Conduct research and facilitate the transfer of business among advisors.

• Manage ongoing administrative tasks for contracted advisors.

• Ensure that processes are in compliance with policies, regulations, and legal requirements.

• Engage with internal and external stakeholders using proficient bilingual communication skills, both oral and written.

• Perform effectively under pressure while handling a substantial workload and adhering to service level agreements (SLAs).

• Exhibit strong organizational and priority management abilities with meticulous attention to detail.

• Deliver outstanding customer service and maintain strong relationship management.

• Collaborate and provide assistance in a team setting with limited supervision.

⛳️ Requirements

• Experience and/or familiarity with the insurance sector.

• Knowledge of complex distribution systems or a willingness to learn new software applications.

• Proficiency in Microsoft Excel.

• Bilingual in English and French for effective communication with both internal and external partners.

• Awareness of licensing requirements across all provinces (preferred).

• Capability to handle high-volume tasks under pressure while meeting established SLAs.

• Strong organizational, prioritization, and attention-to-detail capabilities.

• Excellent customer service and relationship management skills.

• Ability to work collaboratively and provide support to a team with minimal supervision.

• Capacity to build virtual relationships and self-manage effectively in a remote work setting.

🏝️ Benefits

• 3-month contract with potential for permanent employment.

• Full-time role: 37.50 hours per week.

• Weekday working hours from 8 am to 4 pm, with possible adjusted hours following training.

• Remote work option with the possibility of a hybrid working arrangement.