Bilingual Insurance Contract Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assess contracting needs and process new advisor applications in various systems.

• Verify licensing in accordance with advisor contracting and provincial regulations.

• Conduct research and facilitate the transfer of business between advisors.

• Manage ongoing administrative tasks for contracted advisors.

• Ensure that procedures comply with policies, regulations, and compliance standards.

• Engage with internal and external stakeholders using proficient bilingual verbal and written communication skills.

• Perform effectively under pressure while managing high workloads and adhering to expected SLAs.

• Exhibit strong organizational skills and the ability to prioritize tasks with meticulous attention to detail.

• Deliver outstanding customer service and foster relationship management.

• Collaborate and provide assistance within a team setting with minimal oversight.

⛳️ Requirements

• Experience and/or knowledge within the insurance sector.

• Understanding of intricate distribution systems or a willingness to learn new software.

• Proficiency in Microsoft Excel.

• Bilingual proficiency in English and French for effective communication with partners.

• Awareness of licensing regulations across all provinces.

• Capability to handle high-volume workloads under pressure while meeting designated SLAs.

• Strong organizational skills, prioritization abilities, and attention to detail.

• Excellent customer service and relationship management capabilities.

• Ability to work cooperatively and support a team with minimal supervision.

• Proficient in building relationships virtually and self-managing effectively in a remote work setting.

🏝️ Benefits

• 3-month contract with the possibility of transitioning to permanent employment.

• Full-time position: 37.50 hours per week.

• Weekday schedule from 8 am to 4 pm, with potential for adjusted hours post-training.

• Remote work option with the flexibility to work in a hybrid model.