Bilingual Inside Sales Assistant – English/Spanish

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Conduct outbound calling initiatives to reconnect with current CRM contacts and uncover new opportunities.

• Distribute market updates, invitations to community events, and relevant offers to previous event leads and local contacts.

• Maintain consistent follow-up with online leads, including HomeLight contacts and other lead lists, through various phone interactions.

• Grasp buying or selling intentions, timelines, and interest in home valuations through active listening and engaging dialogue.

• Arrange strategy calls or home consultations with licensed real estate professionals.

• Accurately log call notes, update lead statuses, and generate follow-up tasks in the CRM.

• Deliver clear summaries to agents regarding the needs, timelines, and pertinent background of qualified leads.

⛳️ Requirements

• Professional proficiency in both English and Spanish, with exceptional verbal and written communication skills.

• Prior experience in sales, inside sales, appointment scheduling, or customer service.

• Confidence in making outbound calls and fostering relationships with a diverse range of individuals.

• Strong active listening abilities and the skill to steer conversations toward a definitive next step.

• Familiarity with CRM systems, contact management, and precise recordkeeping.

• Excellent organizational and time management capabilities.

• Ability to work autonomously while ensuring consistent follow-up.

• A proactive and persistent approach to addressing objections and re-engaging with leads.

• Experience assisting a real estate team (preferred).

• Previous involvement in outbound sales, telemarketing, or lead reactivation (preferred).

• Knowledge of the U.S. real estate market (preferred).

• Experience following up with HomeLight or similar online lead sources (preferred).

🏝️ Benefits

• Full-time, remote position supporting a real estate team.

• Fixed base salary plus commission opportunities.

• Efforts in relationship-building and follow-up contribute directly to the team's sales pipeline.