Bilingual Immigration Receptionist

This is a fully remote position, open to applicants in Chile, +6 more countries.

📋 Description

• Assist in ensuring a positive and professional experience for clients during every interaction.

• Facilitate communication between internal teams and external parties.

• Create and distribute meeting agendas along with relevant materials.

• Aid in the planning and coordination of events and related logistics.

• Arrange appointments, meetings, and calls, ensuring all involved parties are informed.

• Oversee email communications, including organizing inboxes and drafting replies.

• Act as the primary contact for all incoming and outgoing communications.

• Keep accurate records and maintain communication logs.

• Direct calls and requests to the appropriate department or team member.

• Address inquiries from clients, prospects, vendors, and stakeholders.

• Organize travel accommodations and reservations as needed.

• Manage and organize calendars with reminders and event categorization.

• Professionally and efficiently answer and direct phone calls.

• Provide support for administrative functions and assist with operational tasks.

• Conduct follow-up communications with clients, team members, and event participants.

⛳️ Requirements

• This is a remote position.

• Preferred experience in managing high-volume phone and email communications.

• Strong verbal and written communication skills in English are required.

• Ability to efficiently manage calendars, appointments, and schedules.

• Comfortable coordinating with clients, vendors, team members, and external stakeholders.

• Experience in supporting administrative and operational functions.

• Proficient in common business software and communication platforms.

• Must be highly organized and capable of handling multiple tasks simultaneously.

• Strong attention to detail with the ability to maintain accurate records.

• Proficient with email management platforms.

• Proficient with calendar and scheduling systems.

• Proficient with video conferencing tools.

• Proficient with Microsoft Office Suite or Google Workspace.

• Proficient with file and data management systems.

• Proficient with communication and collaboration platforms.

• Bilingual in English and Spanish.

🏝️ Benefits

• Opportunity for remote work.

• A company environment certified as a Great Place to Work.