Bilingual Executive Assistant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Transform high-level objectives into detailed action plans, tracking follow-ups and execution progress.

• Engage in sales meetings, addressing action items and follow-ups.

• Create materials, reports, and structured presentations for leadership.

• Oversee emails, calendars, meeting preparations, and daily briefings.

• Identify inefficiencies in administrative and inter-departmental workflows.

• Drive process enhancements among Sales, Accounting, AR, and Customer Success teams.

• Contribute to back-office optimization, including AI-driven process improvements.

• Maintain and enhance operational dashboards and performance metrics.

• Ensure data accuracy and integrity within CRM and operational systems.

• Deliver structured insights to facilitate informed decision-making.

• Collaborate with external partners on vendor documentation, W-9s, and purchase orders.

• Serve as a liaison among customers, sales representatives, and executives.

• Assist with AR oversight and coordination with the Accounting department.

• Support customer onboarding processes.

⛳️ Requirements

• BA/BS degree.

• 2–5 years of experience in Business Operations, Operations, Sales Operations, or a related field.

• Full professional proficiency in both English and French.

• Comfortable leading meetings and preparing written materials in both English and French.

• Experience in a SaaS or B2B setting is preferred.

• Proficient in using CRM systems and operational tools; Salesforce experience is a plus.

• Ability to navigate ambiguity and manage shifting priorities effectively.

• Capable of meeting tight deadlines and adapting to changing timelines.

• Willingness to work occasional early mornings or evenings to accommodate European time zones.

• Experience collaborating closely with executive leadership is preferred.

• Familiarity with optimizing finance or AR-related workflows is advantageous.

• Proficiency in additional European languages such as Spanish, German, or Dutch is considered a benefit.

🏝️ Benefits

• Autonomy and flexibility in how you approach the role.

• A learning culture with opportunities to acquire new skills and advance your career.

• Ability to work from home with flexible hours.

• 4 weeks of paid vacation each year.

• Comprehensive health benefits package for you and your family.

• Team events and opportunities to connect with colleagues.

• Chance to work with cutting-edge technologies.

• Competitive base salary.