Bilingual Dental Medical Receptionist – English, Spanish

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee incoming calls, emails, and patient inquiries.

• Schedule, rearrange, and confirm dental appointments.

• Manage patient check-in and check-out processes.

• Validate patient information and dental insurance eligibility.

• Provide assistance with insurance benefits, copays, deductibles, and patient balances.

• Process payments and follow up on any outstanding balances.

• Organize appointment reminders and patient follow-ups.

• Maintain precise patient records and documentation.

• Liaise with patients, dentists, hygienists, and other dental team members.

• Uphold patient confidentiality and adhere to HIPAA regulations.

• Assist with general administrative tasks and front-desk operations.

⛳️ Requirements

• A minimum of 3 years of experience as a receptionist, front desk coordinator, or administrative professional in a US dental practice.

• Comprehensive understanding of dental office workflows, scheduling, and terminology.

• Experience in dental insurance verification.

• Exceptional communication and customer service skills.

• Strong organizational and multitasking capabilities.

• Proficiency in using computers and dental practice management systems.

• Capability to work autonomously in a fully remote setting.

• Bilingual proficiency in English and Spanish.

• Familiarity with dental insurance verification and claims processes.

• Experience with dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms.

• Prior experience working remotely in a dental environment (Must Have).

🏝️ Benefits

• Remote work arrangement.