Bilingual Customer Service Representative, English and French

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver outstanding service to all customers.

• Support customers with sales, in-store pickups, and returns.

• Address and resolve customer concerns.

• Offer suitable solutions promptly.

• Perform well under pressure while sustaining a positive demeanor.

• Become part of a team and enhance a vibrant culture.

⛳️ Requirements

• Ability to maintain a positive attitude in high-pressure situations.

• Strong skills in problem-solving.

• Minimum of one year of experience in a customer service role.

• High school diploma or equivalent qualification.

• Bilingual proficiency in English and French.

• Availability for full-time work.

🏝️ Benefits

• Comprehensive benefits for full-time employees, including medical, vision, and dental coverage.

• Discounts with local and national retailers via Perkopolis.

• Complimentary employee assistance program, accessible 24/7 for employees and their families.

• Employee discount on all JYSK products.

• Opportunities for career progression across various functions and teams.

• Reasonable accommodations provided upon request during the hiring process.