Bilingual Case Management Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate care to promote optimal health outcomes for members.

• Provide education and facilitate access to suitable healthcare services.

• Utilize care management tools and data analysis to evaluate member needs and recognize risks.

• Create and execute effective care plans.

• Work collaboratively with internal teams, providers, and external resources to overcome barriers.

• Enhance the quality of care and ensure services are in line with member benefits.

• Encourage member engagement, informed decision-making, and healthy behavior changes through communication, coaching, and motivational techniques.

• Track the progress of care plans.

• Document all activities.

• Ensure adherence to regulatory standards, company policies, and quality management guidelines.

⛳️ Requirements

• Bilingual (English & Spanish) is mandatory.

• Must successfully complete both verbal and written language assessments.

• Reliable transportation is required.

• Willingness and ability to travel up to 75% of the time is necessary.

• Must reside in Miami-Dade County, FL.

• A minimum of 1 year of experience in a behavioral health or long-term care environment.

• Proficiency in Microsoft Office Suite and general computer skills is essential.

• A Bachelor’s Degree or a non-licensed Master’s level clinician is required.

• A degree in behavioral health or human services, such as psychology, social work, or marriage and family counseling is necessary.

🏝️ Benefits

• New Hire Bonus Available.

• Mileage reimbursement is provided in accordance with company policy.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being, based on eligibility.