Business Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Identify business requirements, assess processes, and deliver data-driven insights.

• Work closely with management, clients, technical teams, external partners, and various stakeholders.

• Collect and document business requirements, functional specifications, use cases, integration needs, and system dependencies.

• Conduct workshops, interviews, and surveys to validate both business and technical requirements.

• Analyze system workflows and data exchange processes to pinpoint inefficiencies.

• Create process flow diagrams, business process models, and technical documentation.

• Gather and analyze data to uncover trends, insights, and opportunities for process enhancements.

• Develop reports and dashboards to effectively communicate findings.

• Design, code, test, and maintain automated document templates featuring conditional logic, data-driven fields, calculations, and system-generated content.

• Troubleshoot issues related to document generation, including templates, data mapping, conditional logic, formatting, and application integrations.

• Collaborate with technical teams to design solutions.

• Assist in improving business processes, systems, and workflows.

• Help create and execute test plans.

• Engage in user acceptance testing and coordinate stakeholder validation.

• Ensure timely delivery of solutions within the defined scope and quality standards.

• Communicate project status, challenges, and resolutions effectively.

• Facilitate alignment between business requirements and system capabilities.

• Assist project managers with tracking timelines, resource allocation, and risk management.

• Support the implementation of solutions and ongoing improvement initiatives.

• Stay updated on industry trends, best practices, and emerging technologies.

• Perform additional duties and special projects as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience).

• A minimum of 2–3 years of experience as a Business Analyst.

• Familiarity with case management systems or enterprise applications.

• Experience in requirements gathering, process mapping, and data analysis.

• Understanding of Agile methodology and the Scrum framework.

• Experience in developing and maintaining automated document templates using document automation and document assembly platforms.

• Proficient in conditional logic, variable/data mapping, document assembly, and template testing/troubleshooting.

• Experience with document automation and document assembly platforms.

• Strong proficiency in SQL, data validation, and troubleshooting.

• Knowledge of project management principles and practices.

• Proficient in Microsoft Office Suite, including Excel, Visio, SharePoint, and project/ticketing tools.

• Experience with system implementation, testing, and quality assurance.

• Excellent analytical and problem-solving abilities.

• Exceptional communication and interpersonal skills, capable of collaborating with cross-functional teams.

• Detail-oriented with the capability to manage multiple priorities.

• Certification in business analysis (CBAP, CCBA, or PMI-PBA) is preferred.

• Ability to sit for extended periods and use a computer.

• Visual acuity to review data, documentation, and system interfaces.

• Competence in operating a computer, telephone, and office equipment.

🏝️ Benefits

• Remote work arrangement.

• Full-time employment.

• Occasional travel for client meetings or project support.