Bilingual Account Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Establish robust relationships with contacts at various levels within customer organizations, particularly with purchasing decision-makers.

• Foster trust and confidence in Ryerson and its representatives among customers.

• Collaborate with inside sales, credit center, inventory managers, and other departments to fulfill company and customer goals.

• Monitor the competitive landscape and offer market intelligence to sales management.

• Contribute to the development of sales strategies, pricing structures, and working capital decisions.

• Enhance revenue from assigned customers by promoting value-added services and programs.

• Expand new business through profitable transactional sales growth.

• Oversee customer accounts, including margin analysis based on memorandums of understanding, competitive market insights, and quality improvement initiatives.

• Create and execute sales and commercial programs while highlighting Ryerson’s E-Commerce capabilities.

• Implement daily call planning to keep customers updated on industry and economic trends, as well as Ryerson’s capabilities to support them.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree preferred (ideally in marketing, business, or a related field) or equivalent experience.

• Bilingual proficiency in both Spanish and English is preferred.

• Must be willing to travel regularly to cover a territory that includes Tucson, AZ, and its surrounding areas; monthly travel to Nogales, MX is required.

• A minimum of 3-5 years of prior sales experience in the metals service center sector or a similar industrial sales background.

• Proficient in MS Office; experience with SAP and Salesforce.com is highly preferred.

• Strong business acumen with exceptional customer service, interpersonal, oral, and written communication skills.

• Effective negotiation skills with the ability to work in both team-oriented and individual settings.

• Adept at problem-solving and conflict resolution.

• Capable of maintaining confidentiality.

• Highly motivated with a proven ability to quickly establish strong relationships.

• An aggressive, competitive, and self-driven attitude is essential.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Competitive salary and performance-based incentives.

• Flexible work environment that promotes work-life balance.