Benefits Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the administration and billing reconciliation of company benefit programs.

• Oversee, manage, and convey information regarding employee medical, dental, vision, life, disability, FSA, 401(k), and Employee Stock Purchase Plans.

• Respond to employee inquiries related to benefits within a 24-hour timeframe.

• Facilitate the enrollment and termination of employees in company benefit offerings.

• Provide training on benefits programs to both employees and managers.

• Engage in benefits presentations during orientation for new hires.

• Organize benefits orientation, enrollment, and termination processes for supported teams.

• Act as a liaison for plan vendors and third-party administrators concerning billing and compliance issues.

• Review and reconcile monthly billing statements and document any necessary adjustments.

• Investigate any billing discrepancies and address non-standard situations.

• Communicate and document modifications in benefits and payroll systems.

• Generate benefit reports utilizing data from the HCM system.

• Assist employees with claims and issues related to insurance carriers.

• Keep benefits documentation updated within HR employee records.

• Assess and refine internal processes, documenting them in Standard Operating Procedures (SOPs).

• Maintain and refresh employee censuses on a monthly basis.

• Support the open enrollment process by organizing, running reports, completing vendor uploads, and managing employee communications.

• Monitor compliance with federal, state, and local laws regarding benefits and wellness.

• Execute other duties as assigned.

⛳️ Requirements

• A Bachelor's degree is required.

• A minimum of 3 years of benefits experience is preferred.

• At least 3 years of experience with human resources systems, including Ultipro and ADP, is preferred.

• Proficiency in Microsoft Excel is preferred.

• Capability to administer and reconcile employee benefit plans.

• Experience working with benefit plan vendors and third-party administrators.

• Familiarity with federal, state, and local regulations pertaining to benefits and wellness compliance.

• Ability to prepare benefit reports using a human capital management (HCM) system.

• Excellent communication skills for interacting with employees through email, phone, and in-person meetings.

• Competence in supporting benefits open enrollment processes.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability benefit plans.

• Flexible Spending Account (FSA).

• 401(k) retirement plan.

• Employee Stock Purchase Plan.

• Support for employee benefits and wellness initiatives.

• Education and training regarding benefits.

• Opportunity for remote work.

• Commitment to equal opportunity employment.