Benefits Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the administration and billing reconciliation of company benefit plans.

• Oversee, administer, and communicate details regarding employee medical, dental, vision, life, disability, FSA, 401(k), and Employee Stock Purchase Plan benefits.

• Address employee inquiries related to benefits through email, phone, and in-person meetings within 24 hours.

• Enroll and terminate employees in company benefit programs.

• Conduct benefits training sessions for employees and management.

• Engage in benefits presentations during new-hire orientations.

• Organize benefits orientations and manage enrollment or termination processes for supported teams.

• Act as a liaison for plan vendors and third-party administrators concerning billing and compliance matters.

• Review and reconcile monthly billing invoices, document necessary adjustments, and process them for payment.

• Investigate discrepancies and manage non-standard situations.

• Record changes in benefits and payroll systems appropriately.

• Generate benefit reports by extracting information from the HCM system.

• Assist with employee claims and issues related to insurance providers.

• Keep benefits documentation updated in HR employee records.

• Assess and refine internal processes and document standard operating procedures (SOPs).

• Maintain and update employee censuses on a monthly basis.

• Assist with open enrollment by organizing, generating reports, completing vendor uploads, and managing employee communications.

• Monitor compliance with federal, state, and local laws regarding benefits and wellness.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor's degree is required.

• A minimum of 3 years of benefits experience is preferred.

• At least 3 years of experience with human resources systems such as Ultipro and ADP is preferred.

• Proficiency in Microsoft Excel is preferred.

• Capability to administer and reconcile employee benefit programs.

• Ability to ensure compliance with federal, state, and local regulations.

• Excellent communication skills to interact with employees, managers, plan vendors, third-party administrators, and insurance carriers.

• Proficiency in preparing reports using a human capital management (HCM) system.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, disability, FSA, 401(k), and Employee Stock Purchase Plan benefits.

• Support for employee benefits and wellness initiatives.

• Educational and training opportunities regarding benefits.

• Commitment to equal opportunity employment.