Benefits Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the main internal liaison for team members, leadership at the practice, and HR partners concerning leave processes, case statuses, and subsequent steps.

• Manage leave cases from the initiation phase through to return-to-work or conclusion in collaboration with the third-party leave administrator.

• Oversee active and pending leave cases, including deadlines, documentation extensions, and expected return-to-work dates.

• Facilitate workplace accommodation requests by managing documentation and communication.

• Organize leave-related status modifications, benefit deductions, return-to-work conditions, and administrative issues in conjunction with HR Partners, Payroll, and stakeholders.

• Administer employee benefit programs encompassing medical, dental, vision, life, disability, retirement, and voluntary benefits.

• Process and evaluate benefit enrollments, qualifying life events, eligibility shifts, and terminations.

• Address teammate questions and resolve eligibility, enrollment, coverage, and administrative challenges with carriers, vendors, and internal partners.

• Assist in annual open enrollment, benefits communications, employee education, and benefits initiatives.

• Support benefit audits, eligibility reconciliations, and routine reporting tasks.

• Stay informed about federal, state, and local benefit, leave, and accommodation regulations.

• Keep precise and confidential records in tracking tools, HRIS, and vendor systems.

• Recognize and escalate complex cases, compliance issues, and opportunities for process enhancements.

⛳️ Requirements

• A minimum of 3 years of experience in employee benefits administration, leave administration, or human resources with substantial benefits-related duties.

• Proficient understanding of medical, dental, vision, life, disability, retirement, and voluntary benefit programs.

• Experience in administering benefit enrollments, qualifying life events, eligibility adjustments, and resolving employee benefit inquiries.

• Familiarity with ERISA, ACA, COBRA, HIPAA, FMLA, and ADA regulations.

• Exceptional organizational abilities, keen attention to detail, and the capacity to manage multiple priorities and deadlines independently.

• Outstanding written and verbal communication skills.

• Strong critical thinking abilities and sound judgment.

• Proficient in Microsoft Office applications, especially Excel.

• Experience using HRIS or benefits administration systems.

• Capability to maintain confidentiality and exercise discretion.

• Preferred: experience in supporting leave administration, workplace accommodations, and state-paid leave programs.

• Preferred: experience in administering benefits or leave programs across various states.

• Preferred: experience with third-party administrators, insurance carriers, brokers, or benefit vendors.

• Preferred: familiarity with ADP Workforce Now or similar HRIS platforms.

🏝️ Benefits

• Full-time employment.

• Support for benefits administration covering medical, dental, vision, life, disability, retirement, and voluntary benefits.

• Paid leave programs and assistance with workplace accommodations.