Behavioral Health Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Report to the Executive Clinical Leadership team

• Lead, supervise, and provide support to a growing team of behavioral health providers

• Ensure the provision of high-quality, evidence-based care

• Cultivate a clinical culture rooted in empathy, transparency, accountability, engagement, and retention

• Maintain clinical, ethical, and regulatory standards

• Assist with last-minute scheduling adjustments, provider coverage, and group rescheduling

• Perform diagnostic assessments

• Conduct intake appointments for new patients

• Facilitate group therapy sessions for parents and caregivers of children with ADHD, ASD, anxiety, and other conditions

• Work collaboratively with Operations to synchronize clinician schedules with patient requirements and manage time off

• Drive process optimization and enhance workflows, outcomes, and patient experiences

• Discover opportunities to improve care quality and surpass NPS benchmarks

• Balance clinical insight with business acumen in decisions impacting clinician experience, procedures, and business results

⛳️ Requirements

• Demonstrated history of resolving operational challenges in behavioral health or comparable clinical environments

• Licensed Clinical Psychologist (PhD/PsyD) or Master’s-level clinician (LMFT, LCSW, LPCC)

• Active California license with over 7 years of post-licensure experience; open to or already possessing multi-state licenses

• Background in pediatric behavioral health assessments and evidence-based treatments

• Over 3 years of experience managing clinical teams, including scheduling, culture, and quality

• Proficient in enhancing workflows, outcomes, and the patient experience

• Collaborative, proactive, and adept with technology

• Culturally responsive and dedicated to continuous learning

• Prepared for secure, remote work

• Must be able to accommodate last-minute scheduling changes when necessary

• Must possess an unrestricted behavioral health license in California (LCSW, LMFT, LPCC, PhD, or PsyD)

🏝️ Benefits

• Medical, dental, vision, and ancillary benefits

• 401(k)

• Flexible PTO

• CME/CEU support

• Remote-friendly work culture

• Dedicated care coordination team to assist with administrative tasks (e.g., cancellations, rescheduling, documentation requests, billing)

• Optional in-person workdays in the Bay Area, CA