BCBA Training Manager

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Support the development, coordination, and delivery of new hire orientation for R/BTs, BCBAs, and Licensed Psychologists.

• Facilitate cross-departmental training with people operations, product, engineering, clinical operations, payor operations, and other Frontera departments.

• Oversee FronteraCare’s BT and RBT training initiatives across all regions.

• Directly manage Training Support Specialist(s), offering guidance, coaching, and support.

• Personally conduct new hire orientation, track modules, provide coaching, and manage onboarding logistics as necessary.

• Lead training sessions for Behavior Technicians, including orientation presentations and clinical competencies for new employees.

• Act as the escalation point for issues related to new hire performance or behavior.

• Create and revise BT/RBT training materials, orientation resources, and job aids.

• Review and assess training sessions for quality, alignment with current practices, and competency outcomes.

• Recognize and implement training workflow automation and process enhancements in collaboration with the Head of Clinical Training.

• Schedule and conduct BCBA-level training while collaborating on additional training opportunities for BCBAs.

• Manage training completion statuses, timelines, and competency data; analyze trends and identify bottlenecks.

• Provide updates on training progress and quality metrics to the Head of Clinical Training.

• Ensure uniform training quality across all FronteraCare locations.

• Travel approximately every 90 days to deliver and reinforce onsite training at clinics outside the home region.

• Collaborate with RBT Leads and BCBA Regional Leads to ensure that field practices align with FronteraCare standards.

⛳️ Requirements

• Board Certified Behavior Analyst (BCBA) certification is required, with a minimum of 5 years of certification as a BCBA.

• Previous experience in effectively leading and designing BT training and BCBA training programs.

• Strong skills in instructional design, facilitation, and presentation, with the capability to create and refine training content from scratch.

• Proven ability to establish productive working relationships across various roles and levels, and to communicate effectively with diverse audiences, from new hires to senior clinical staff.

• History of quickly adapting to changing priorities and willingly taking on new or undefined tasks as the organization evolves.

• Comfortable with hands-on work; this role entails executing training tasks directly, rather than just overseeing them.

• Excellent organizational abilities and attention to detail, with the capacity to manage multiple ongoing projects and priorities simultaneously while ensuring accuracy in materials, scheduling, and documentation.

• Willingness to travel regionally approximately every 90 days.

• Proficient in learning management systems and Google Workspace tools (Meet, Sheets, Calendar, etc.).

• Leadership experience in managing remote/hybrid teams across multiple locations.

• Must reside in AZ, CO, ID, FL, GA, NC, NM, NV, TX, or UT.

🏝️ Benefits

• Health benefits

• 401(k) plan

• PTO per year

• Supportive, mission-driven team environment

• Tools, resources, and collaboration to facilitate high-quality care