B2C Outbound Sales Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee both inbound and outbound calls, primarily engaging with prospective learners in the United States and various international markets.

• Identify the goals of prospective learners, address their concerns, and assist them in choosing the Nexford program that aligns with their career objectives.

• Dedicate around 80% of the workday to outbound, inbound, and follow-up communications.

• Manage the complete sales cycle from initial discussions and qualification through consultation, objection resolution, follow-up, and finalizing enrollments.

• Convert high-priority leads by suggesting appropriate programs.

• Persistently follow up and adjust the sales strategy until a favorable decision is reached.

• Administer the sales pipeline across various channels and ensure prompt responses within service level agreements (SLAs).

• Aim to surpass individual enrollment and revenue objectives.

• Evaluate sales interactions and calls to uphold and enhance team quality benchmarks.

• Contribute to Nexford's mission of delivering accessible, career-oriented education on a global scale.

⛳️ Requirements

• A minimum of 4 years of comprehensive outbound telesales experience, encompassing prospecting, conducting sales dialogues, managing objections, follow-ups, and closing transactions.

• Experience in lead generation or appointment-setting alone is inadequate; hands-on experience in owning and concluding the full sales cycle is essential.

• At least 2 years of sales experience within the Education or EdTech sector.

• Prior experience selling to customers in the US market, ideally within a B2C context.

• A proven history of surpassing sales targets in a KPI-focused environment.

• Strong skills in consultative selling, objection handling, negotiation, and closing.

• Capability to independently manage performance remotely and achieve results without supervision.

• Excellent English language skills, both written and verbal, along with strong listening and communication abilities.

• Must reside in the Philippines.

• Must be willing to work during US time zones / US business hours.

• A Bachelor's degree in Business, Marketing, Education, or a related discipline is required.

🏝️ Benefits

• Competitive salary, commensurate with experience.

• Bonuses based on performance.

• Stock options available.

• Opportunities for professional development.

• An innovative and flexible work environment.

• Continuous learning opportunities offered.