Automotive Dealer Activation Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take charge of dealer activations from installation to achieving initial value.

• Assess activation pipelines, which encompass new installations, relaunches, dealers at risk, and upcoming onsite events.

• Collaborate with Sales, Customer Success Managers (CSMs), and Operations on dealer objectives and early success metrics.

• Confirm installations, lane readiness, and data flow integrity.

• Organize and oversee onsite launches and relaunches across service, sales, and Business Development Center (BDC).

• Spearhead hands-on dealer activations aimed at optimizing workflows and outcomes.

• Educate dealer teams on the effective use of UVeye.

• Promote adoption among advisors, managers, and leadership.

• Identify and address or escalate any process, personnel, and technical obstacles.

• Establish expectations with General Managers (GMs) and department heads post-activation.

• Collaborate with CSMs to facilitate the transition of dealers into ongoing success.

• Record activation results, risks, and subsequent steps in Salesforce.

• Identify expansion opportunities, including additional lanes, Atlas, BDC Booster, merchandising, or relaunch necessities.

• Provide insights and feedback to internal teams to enhance installations, products, and processes.

⛳️ Requirements

• Minimum of 3 years of experience in automotive operations, customer onboarding, training, field enablement, or SaaS deployment roles.

• A solid grasp of dealership workflows (service, reconditioning, variable operations) is preferred.

• Comfortable leading onsite training sessions and influencing cross-functional dealer teams.

• Exceptional communication, facilitation, and change management abilities.

• Willingness to travel frequently to support dealer installations, relaunches, and training.

• 75% travel is required.

• Capability to perform tasks that may involve extended periods of sitting, standing, or walking.

• Ability to work in and around vehicle service areas and dealerships.

• Capacity to perform occasional manual tasks like bending or reaching.

🏝️ Benefits

• Competitive Medical, Dental, and Vision plans.

• Company 401k Match.

• 20 Paid Time Off (PTO) days.

• Company-paid holidays.

• Opportunities for career advancement as we expand across the US.

• Eligibility for bonuses.

• Opportunities for career development.

• Commitment to equal opportunity employment.