Automation Sales Engineer

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Manage the assigned customer portfolio from the initial acquisition stage through to retention.

• Meet targets for sales turnover, profitable growth, market share, customer satisfaction, and total cost of ownership (TCO).

• Develop and sustain excellent relationships with customers through regular virtual interactions via video, phone, and email.

• Foster trust and gain insight into customers’ profiles, applications, needs, requirements, decision-makers, and influencers.

• Evaluate customer requirements and showcase the features and benefits of products/services.

• Reach milestone targets established with customers.

• Keep precise and current customer information in Festo's information systems.

• Participate in contract renewals, negotiate pricing, and offer volume discounts.

• Document significant activities and developments related to customer groups.

• Formulate action plans and proactive KPI/target strategies in collaboration with the direct manager.

• Facilitate internal resources through team selling to secure additional business opportunities.

• Recognize customer trends, relay information to the company, and contribute to market development.

• Discover additional business prospects.

• Represent the brand during customer interactions and maintain both written and personal contact with clients and prospects.

• Negotiate pertinent customer contracts.

• Collaborate with Sales, Technical Service, and Service Hub teams to address customer needs and interdepartmental matters.

• Carry out assigned responsibilities as necessary.

⛳️ Requirements

• A Bachelor's degree or higher in Automation, Electrical, or Mechatronics Engineering.

• At least 5 years of sales experience in industrial automation or a related field.

• Proficient in English communication.

• Strong computer skills, including proficiency in Microsoft Office and internal sales platforms.

• Performance-driven with a strong problem-solving aptitude.

• Open-minded and adaptable.

• Customer-focused and analytically proficient.

• Ability to thrive under pressure.

• Proactive mindset.

• Capability to work both independently and collaboratively in a team setting.

• Highly organized, especially in a scale-up environment.

• Results-oriented and self-motivated.

• Entrepreneurial mindset.

• Excellent negotiation and communication abilities.

• Background in engineering/technical products and/or initial sales experience.

• Experience in direct customer interaction, preferably in a virtual/digital context.

• Ideally, experience in the pneumatic/electrical product industry.

• Possession of a personal vehicle and a valid driving license.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Competitive salary and performance-based incentives.

• Flexible working arrangements.

• A supportive and dynamic team environment.

• Opportunities for career advancement.