Auto Litigation Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee intricate vehicle relocation, storage, and lien-related disputes during the total loss claims process

• Evaluate and investigate RSLA referrals, as well as disputes involving vehicle relocation, towing, storage, and repair facilities

• Negotiate with tow yards, storage facilities, repair shops, legal representatives, and other relevant parties

• Create strategies for achieving timely and cost-efficient resolutions for claims

• Maintain comprehensive file documentation, including negotiation history and rationale for decisions within claims systems

• Analyze charges related to storage, towing, and other relevant services to pinpoint cost-reduction opportunities

• Conduct cost-benefit evaluations and suggest options for dispute resolution

• Influence external vendors and stakeholders to secure favorable results

• Escalate issues that require management review, providing recommendations backed by financial analysis

• Coordinate activities related to litigation and support the Payment into Court process

• Prepare necessary documentation for legal review and court proceedings

• Collaborate with both internal and external legal partners on litigated files

• Monitor recovery opportunities and manage transactions for return of funds

• Collaborate with Total Loss, Salvage, Finance, Legal, and other Claims teams on strategic file management

• Provide technical expertise on RSLA legislation, towing procedures, and storage disputes

• Assist in process improvement, reporting, governance, and tracking activities

• Observe trends and identify opportunities to lower claim costs, enhance cycle times, and strengthen operational controls

⛳️ Requirements

• Experience in claims handling, ideally in Auto Claims, Total Loss, Subrogation, Salvage, or Litigation

• Strong negotiation and conflict resolution capabilities

• Proficient in reviewing financial exposure and performing cost-benefit analyses

• Exceptional written and verbal communication skills

• Strong organizational skills and ability to manage time effectively

• Capability to juggle multiple competing priorities in a dynamic environment

• Preferred knowledge of the Repair and Storage Liens Act (RSLA) and vehicle relocation protocols

• Experience collaborating with legal counsel, court processes, or managing litigation is preferred

• Background in Total Loss, Salvage, Subrogation, Recovery, or related claims disciplines is preferred

• Advanced analytical and reporting skills are preferred

🏝️ Benefits

• Fully remote work arrangement

• Opportunity to develop skills and challenge existing norms

• Chance to influence the future of protection

• Support for initiatives that resonate with employees

• Meaningful work that serves clients, customers, and communities

• An environment that encourages innovative thinking