Associate Territory Manager – MDS

This is a fully remote position, open to applicants in Canada.

📋 Description

• Drive growth and enhance customer engagement throughout the Manitoba, Saskatchewan, and Thunder Bay regions.

• Provide support to other Canadian provinces as necessary.

• Implement territory business plans to deliver outstanding customer experiences.

• Offer territory sales assistance and act as the primary contact for daily customer inquiries.

• Directly market the Hypodermics, Gravity Syringe Disposables, and Port Access Needles product lines.

• Establish and nurture relationships with key decision-makers and influencers.

• Identify opportunities for growth and enhance portfolio sales performance.

• Aid in business retention within the assigned territory.

• Assist customers with inventory updates, backorder management, allocations, drop shipments, substitutions, product cross-referencing, and rush shipments.

• Forge and sustain relationships with hospitals and local distributors.

• Provide on-site conversion assistance as needed.

• Coordinate sample orders and manage customer quotations.

• Contribute to regional conference planning efforts.

• Process and distribute Notices of Conversion.

• Oversee BIC travel and accommodations, including payment processing.

• Conduct post-conversion audits.

• Deliver front-line customer support.

• Engage in RFP execution during pre-, during-, and post-phases.

• Communicate product value propositions to customers.

• Gather and share competitive intelligence and market insights.

• Comply with company policies and procedures.

⛳️ Requirements

• Minimum of 2 years of experience in a customer service, sales support, or customer-facing role.

• Strongly preferred experience in the healthcare industry.

• University or college degree required.

• Must hold and maintain a valid driver's license with a clean driving record for at least 3 years.

• Must adhere to BD's auto safety standards.

• Willingness to travel up to 20% of the time, including overnight trips.

• Proficient in Microsoft Office software, including Excel, Word, PowerPoint, and Outlook.

• Excellent verbal and written communication skills, as well as strong presentation abilities.

• Capable of identifying issues and formulating effective solutions.

• Ability to travel to the US for training and meetings.

• Familiarity with SAP and/or JDE is advantageous.

• Experience with CRMs, particularly Salesforce.com, is preferred.

🏝️ Benefits

• Comprehensive Total Rewards program.

• Opportunities for reward and recognition.

• Competitive compensation and benefits packages.

• Opportunities for learning, growth, and development.

• Flexibility and work-life balance.

• Equal Opportunity Employer.