Associate Strategic Account Manager – Mission Critical Segments

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the implementation of strategic account and vertical plans for Energy/BESS and Data Centers.

• Play a role in Global SAM initiatives by collecting, organizing, and sharing account intelligence, project activities, customer standards, regional opportunities, and stakeholder engagement requirements.

• Facilitate interactions with owners, developers, engineering firms, EPC organizations, contractors, and project stakeholders within the Energy/BESS sector.

• Foster relationships with data center owners/operators, engineering firms, general contractors, and senior stakeholders in design, construction, project management, and operations.

• Conduct research on target accounts and projects, identify potential stakeholders, qualify leads, and assist in advancing opportunities through the sales process.

• Maintain designated sections of strategic account plans, document actions and milestones, and provide updates on progress.

• Execute consultative discovery to comprehend customer priorities, project needs, purchasing criteria, and value definitions.

• Aid in needs assessments and coordinate internal technical resources to create solution concepts, specifications, presentations, and materials for customer engagement.

• Collaborate with channel partners, regional directors, business development managers, district managers, regional sales leaders, and technical teams.

• Establish and nurture relationships across ownership, design, construction, operations, and procurement sectors.

• Accurately create and maintain Salesforce records for accounts, contacts, activities, projects, and opportunities.

• Track vertical trends, significant projects, codes, standards, customer priorities, and global market changes.

• Participate in customer meetings, professional organizations, industry events, workshops, seminars, training sessions, and trade shows.

• Travel up to 70% annually across the United States.

⛳️ Requirements

• Associate's degree or technical certification required.

• Minimum of 5 years of relevant experience in business development, account support, client and/or technical sales/project sales, or within the fire/life safety, security, electrical, construction, or building technology sectors.

• Possession of a valid driver's license.

• Proven interest in, exposure to, or working knowledge of at least one target vertical: Energy/BESS and Data Centers.

• Capability to support strategic account activities in a matrixed environment involving lead SAMs, regional sales teams, channel partners, technical resources, product teams, and global initiatives.

• Proficient in establishing professional relationships with owners, engineers, contractors, channel partners, and internal stakeholders, with confidence in engaging senior decision-makers.

• Strong consultative communication and active listening abilities.

• Ability to manage multiple accounts, projects, and priorities while adhering to direction and coordinating through dotted-line and global initiative relationships.

• Exceptional research, analytical, organizational, and follow-through skills, with a keen attention to detail and accountability for action items.

• Effective written and verbal communication skills, including the ability to prepare concise presentations, account updates, customer communications, and summaries of global initiatives.

• Proficiency in Microsoft 365, CoPilot, Microsoft Teams, and webinar/collaboration tools; experience with Salesforce or other CRM platforms.

• Background in commercial fire alarm systems, aspirating smoke detection, emergency communications, mass notification, security, or related building systems.

• Experience in supporting value-added solutions through an indirect sales model, channel-based approach, or bid-specification sales.

• Understanding of construction project lifecycles, specifications, bid opportunities, proposal support, and engagement with contractors or end clients.

• Willingness to learn relevant fire and life safety codes, standards, product applications, and customer standardization strategies.

• Experience collaborating with or supporting cross-regional teams, multinational clients, global account programs, or corporate standardization initiatives.

• Motivation to progress towards independent ownership of strategic accounts, vertical market responsibilities, and support activities for global initiatives.

🏝️ Benefits

• Opportunities for professional development through customer meetings, professional organizations, industry events, workshops, seminars, training sessions, and trade shows.

• Potential to enhance commercial, technical, and strategic account skills in preparation for a Strategic Account Manager position.