Associate Strategic Account Development Executive – Platform

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Manage a comprehensive and rapid sales cycle, from initial outreach to finalized contracts and handoff to Implementation.

• Oversee extensive pipeline management for a substantial portfolio of SMB accounts.

• Perform virtual discovery sessions, demonstrations, and product recommendations customized to meet merchant requirements.

• Inform merchants about POS integrations, ordering channels, loyalty features, and data analytics within the DoorDash Commerce Platform.

• Tackle technical and operational concerns, including integration capabilities, resource limitations, and competing priorities.

• Guide merchants on how the Commerce Platform can enhance revenue and optimize operations.

• Collaborate with Account Managers, Marketing, and Implementation teams to facilitate seamless onboarding.

• Drive product adoption and assist in scaling DoorDash’s platform initiatives.

• Introduce merchants to the DoorDash Commerce Platform and support them throughout the entire sales process.

• Assist merchants in understanding implementation requirements.

• Report directly to a Strategic Account Development Manager while primarily collaborating with the outbound Commerce Platform team.

⛳️ Requirements

• A minimum of 3 years of closing experience in a fast-paced environment; candidates with less experience may be considered if they are top performers qualifying for President’s Club.

• Demonstrated strong discovery skills and experience in outbound prospecting.

• Proficiency in articulating value propositions, overcoming objections, and guiding merchants through technical decision processes.

• Capability to manage a fast-paced pipeline and effectively organize a large number of active prospects.

• Experience in selling SaaS solutions.

• Previous experience in restaurant technology is highly preferred.

• Excellent cross-functional communication and collaboration abilities.

• Proficiency in Salesforce, Zoom, Chorus, Outreach, Excel, and data-driven storytelling.

• Ability to lead client-facing discussions and navigate complex or multi-step negotiations.

🏝️ Benefits

• Equity grants

• Sales commission

• 401(k) plan with employer matching

• 16 weeks of paid parental leave

• Wellness benefits

• Commuter benefits match

• Paid time off

• Paid sick leave

• Medical, dental, and vision benefits

• 11 paid holidays

• Disability and basic life insurance

• Family-forming assistance

• Mental health program

• Flexible paid time off/vacation for salaried positions

• 80 hours of paid sick time per year for salaried positions

• Premium healthcare

• Wellness expense reimbursement