Associate Solutions Engineer

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Collaborate with sales representatives and engage with potential customers.

• Execute pain-discovery processes to comprehend customer needs and propose solutions.

• Create, present, and conduct product demonstrations.

• Take ownership of customer evaluations, which include trials and proofs of concept.

• Identify technical and functional objections and work together on resolutions.

• Develop and present customer proposals, including to C-level executives.

• Estimate professional services efforts and devise project plans when necessary.

• Understand the competitive landscape and effectively differentiate solutions.

• Maintain knowledge of the portfolio to identify cross-selling opportunities.

• Collaborate with partners during customer visits, demonstrations, proposals, events, and initiatives.

• Assist in partner recruitment and engage in calls with prospective partners.

• Participate in partner enablement, including technical training and functional support.

• Deliver technical presentations and address technical inquiries during sales calls.

• Represent the company at trade shows, user group events, conferences, and virtual gatherings.

• Present at industry events when applicable.

• Engage in product and technical webinars.

• Support outbound initiatives for new product and release launches.

• Act as a market expert on assigned products.

• Conduct presales activities starting with product demonstrations.

• Develop expertise in sales processes, market dynamics, products, and interpersonal relations.

• Enhance business analysis processes to increase efficiency and outcomes.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field is preferred; equivalent experience will be considered.

• Experience in a technical, customer-facing, software, or solutions-oriented environment is preferred.

• Strong technical aptitude with a quick learning ability for new products and technologies.

• Excellent communication and presentation skills with the capacity to convey technical concepts clearly.

• Robust analytical, problem-solving, and organizational skills.

• Ability to collaborate across teams, manage multiple priorities, and maintain a customer-centric approach.

🏝️ Benefits

• Competitive salaries and benefits.

• Opportunities for personal and professional growth.

• Flexibility in work arrangements.

• Health, dental, and vision coverage offered from the date of hire.

• Immediate enrollment in 401(k), HSA, and FSA plans.

• Flexible Paid Time Off (PTO) policy.

• Reimbursement for tuition and personal enrichment.

• Option to enroll in an Identity Theft Protection Program.

• Holistic wellbeing benefits.

• Comprehensive benefits package for full-time exempt employees.