Associate Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Product Managers at Clasp Talent to gain insights into user needs and translate them into precise specifications.

• Assist in maintaining synchronization of Clasp's system and partner data.

• Evaluate the effectiveness of product changes after deployment.

• Conduct interviews with students and employer users, implement surveys, and distill actionable insights.

• Collect and analyze feedback from support tickets, Partner Success, sales calls, and usage metrics.

• Perform competitive analysis and vendor assessments to guide roadmap planning.

• Compose user stories, requirements, and acceptance criteria in collaboration with product managers and engineers.

• Monitor post-release feature performance, create follow-up tickets, and document reproducible bug reports.

• Provide guidance to Partner Success and Implementation on intricate partner configurations.

• Oversee HRIS and payroll integration data, detect rule and data discrepancies, and convert recurring issues into product enhancements.

• Collaborate with Operations on data backfills and cleanup, establish solutions, validate outcomes, and communicate updates.

• Evaluate the impact of product and rule modifications on participants, payments, and reporting.

• Establish criteria for launch success and measurement strategies.

• Draft release notes for Partner Success, Sales, and leadership teams.

• Develop demos, walkthrough videos, and launch materials for internal teams and partners.

• Create and maintain dashboards for adoption and impact metrics.

• Deliver impact assessments at 30 and 60 days, and transform identified gaps into follow-up actions.

• Report to the Senior Product Manager and work closely with the Director of Product, Engineering, Design, Partner Success, and Operations.

• Aim for progression to Product Manager within approximately 12 months, contingent on growth and team requirements.

⛳️ Requirements

• 1 to 3 years of experience in product management, analytics, product operations, implementation, consulting, or a related field.

• Experience building user-friendly dashboards.

• Proficiency in SQL for data quality checks and result validation.

• Familiarity with product analytics tools such as PostHog, Amplitude, or Mixpanel.

• Ability to define success metrics for features and differentiate genuine results from misleading data.

• Systems thinking capability: trace interactions between data and rules, identify edge cases and conflicts, and foresee downstream impacts.

• Hands-on user research experience with the skill to differentiate user requests from their fundamental needs.

• Proficient in writing clear, actionable specifications and tickets.

• Ability to articulate technical concepts to non-technical stakeholders.

• Understanding of software development processes and capability to collaborate effectively with engineers.

• Demonstrated ownership and follow-through, with attention to detail and proactive issue escalation.

• Must be authorized to work in the United States for any employer.

• Must not require immigration sponsorship now or in the future.

🏝️ Benefits

• Competitive cash and equity compensation.

• Comprehensive health benefits (including health, dental, and vision).

• 401k plan with matching contributions.

• Flexible paid time off policy.

• Opportunities for growth and performance in a dynamic environment with a talented team.