Associate Manager, PXM, Digital Shelf

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute the setup of items and input attribute data within PIM and syndication platforms.

• Assist in the preparation and readiness for new item launches, including briefing Above the Fold imagery and managing related assets.

• Oversee the health and accuracy of PDP content on retailer websites.

• Detect and resolve missing content, erroneous claims, outdated pack/size details, taxonomy issues, broken variations, and suppressed listings.

• Ensure that product data and visuals comply with retailer-specific requirements and internal brand standards.

• Perform regular content audits.

• Offer recommendations for digital shelf content optimization in line with consumer trends such as AEO/GEO.

• Implement content updates and syndication via portals and both internal and external endpoints.

• Collaborate with account teams for manual content updates.

• Manage content from final artwork and copy through to customer syndication and site troubleshooting, in accordance with product go-live timelines.

• Assist with A+/Enhanced content and brand store updates.

• Create and sustain digital catalogs and product assortment materials.

• Oversee ratings and reviews syndication and manage the Bazaarvoice catalog.

• Address and resolve digital shelf requests related to content, catalogs, and brand presentation.

• Escalate intricate or recurring issues to the Senior Manager.

• Coordinate with eCommerce, Marketing, Brand, Creative, Commercialization, Sales/account teams, agencies, and retail partners.

• Monitor recurring issues, retailer change requests, and rejections.

• Track and report KPIs, including content completeness, ratings, reviews, and sales impact.

• Provide reporting, competitor benchmarking, and actionable insights for launch planning and content briefing.

• Establish goals related to job responsibilities and social and environmental impact.

• Comply with environmental policies and organizational procedures.

⛳️ Requirements

• Bachelor’s degree in Marketing, Communications, eCommerce, or a related discipline (or equivalent experience).

• 1–3+ years of experience in eCommerce, digital merchandising, or product content operations, preferably in CPG.

• Practical experience with content syndication and PIM platforms; Salsify and Syndigo are required.

• Knowledge of IX-ONE/RIVIR, Nielsen Brandbank, and 1WorldSync is preferred.

• Experience with retailer portals such as Amazon VC/SC, Walmart Supplier One, and Target Partners Online is preferred.

• Familiarity with SEO/AEO/GEO best practices and digital shelf analytics tools is preferred.

• Exceptional attention to detail and accuracy while managing multiple SKUs, retailers, and deadlines.

• Strong critical thinking and problem-solving capabilities.

• Excellent time management and organizational skills.

• Understanding of best practices for managing content data.

• Strong communication and collaboration abilities.

• Capacity to work both independently and as part of a team.

• Proficiency in spreadsheets, including Excel and handling large data files.

• Ability to adapt to evolving business needs.

• Passion for healthy and sustainable brands and values.

• Self-motivated with a proven sense of accountability.

• Ability to drive and influence complex decision-making, build consensus, and engage with diverse stakeholder groups.

🏝️ Benefits

• Fully remote work arrangement.

• Occasional travel may be required.

• Opportunity to contribute to Orgain’s social and environmental initiatives.

• Inclusive workplace environment.

• Employment classified as exempt.