Associate Manager, Clinical Operations – Study Start-Up

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the daily management of a diverse clinical administration team.

• Offer direct coaching and developmental support to team members.

• Manage resource allocation, alignment, training, and continuous professional development.

• Execute clinical administration initiatives aimed at enhancing process efficiency, consistency, and quality.

• Evaluate performance metrics and deliver feedback to improve both individual and team outcomes.

• Create and implement Working Practice Documents and Standard Operating Procedures.

• Design and conduct training processes for clinical administration and clinical personnel.

• Facilitate project-specific training activities for research staff.

• Mentor newly hired team members, including other Clinical Managers.

• Carry out additional duties and projects as assigned by PPD management.

• Collaborate with senior management and executive staff on strategic planning and business development initiatives.

• Serve as a point of escalation for performance issues and training requirements.

• Work alongside the leadership team to address resource needs.

⛳️ Requirements

• Bachelor's degree or equivalent with relevant formal academic or vocational qualifications.

• Extensive clinical research experience, approximately 5+ years, including remote and clinical monitoring, covering all phases of the study life cycle: start-up, interim, and close-out.

• At least 1 year of leadership experience.

• In-depth understanding of ICH GCP, relevant regulations, and PPD/Client procedural documents.

• Comprehensive knowledge of all phases of clinical trials, particularly study start-up, maintenance, and close-out.

• Proficient in managing, motivating, and mentoring team members.

• Capability to analyze and oversee the clinical administration aspects of business development proposals and contracts for multiple studies.

• Strong acumen in budgets, projects, and performance metrics.

• Ability to juggle multiple tasks concurrently, adhere to strict deadlines, and perform effectively under pressure.

• Exceptional organizational skills with a keen attention to detail.

• Excellent communication and interpersonal abilities.

• Willingness to travel if necessary.

• In certain cases, a combination of relevant education, training, and/or directly related experience may be deemed sufficient.

🏝️ Benefits

• Global team environment.

• Opportunities for collaboration and professional development.

• Workplace focused on scientific excellence.