Associate Inside Sales Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in both inbound and outbound sales activities through phone, email, and digital channels.

• Assess incoming leads and follow up on opportunities generated by marketing or sales efforts.

• Assist in finalizing straightforward sales transactions adhering to established pricing and approval protocols.

• Aid field sales representatives by overseeing smaller accounts, following up on leads, and coordinating opportunities.

• Foster relationships with assigned clients to facilitate renewals, repeat business, and upselling opportunities.

• Help manage a specific set of accounts or a limited territory under the guidance of senior sales personnel.

• Redirect complex opportunities to senior inside or field sales representatives.

• Acquire knowledge about company products, systems, services, and fundamental contract terms.

• Guide customers to online resources, documentation, or internal specialists.

• Ensure accurate customer and opportunity data is maintained in CRM and sales systems.

• Monitor sales activities and update forecasts and pipeline information accordingly.

• Generate routine activity reports and assist with tracking sales metrics.

• Collaborate with marketing, customer service, and operations teams to guarantee a positive customer experience.

• Support Mesa Labs' SDC division, which produces and markets biological and chemical indicators for the pharmaceutical, healthcare, and dental sectors.

⛳️ Requirements

• Bachelor's degree preferred or an equivalent combination of education and experience.

• 0–2 years of experience in inside sales, customer service, or a related commercial position.

• Excellent verbal and written communication abilities.

• Capability to learn about technical products and convey basic value propositions.

• Developing skills in sales and negotiation.

• Organized and detail-oriented.

• Capacity to handle multiple tasks simultaneously.

• Proficient in Microsoft Office applications.

• Willingness to learn and adapt to sales systems and tools.

• Ability to operate computers and office equipment efficiently.

• Criminal background check required upon acceptance of the offer.

🏝️ Benefits

• Competitive compensation.

• Bonus potential.

• Comprehensive benefits package.

• Reasonable accommodations for applicants with disabilities.

• Adjustable lighting to alleviate eye strain.

• Ergonomic workstations equipped with desks and adjustable chairs.

• Good ventilation.

• Climate-controlled work environment.