Associate Director, US Oncology – Operational Excellence, Capacity Planning

atMSDRemoteUS flagPennsylvaniaFull-timeOperationsSenior$156.9k – $247k/year

Posted Aug 28

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee operational demand and capacity planning for Intismeran.

• Create projections for patient volumes, define manufacturing demand assumptions, develop network capacity plans, and outline business scenarios to ensure launch readiness, commercialization, and future growth.

• Collaborate with Manufacturing, Supply Chain, Precision Medicine, alliance stakeholders, and external partners to synchronize projected demand with manufacturing capacity and operational preparedness.

• Identify operational risks and propose strategies for mitigation.

• Establish and sustain capabilities for capacity planning and scenario modeling.

• Evaluate the effects of fluctuating demand, treatment site expansions, manufacturing limitations, and operational capacity on treatment completion and business outcomes.

• Set up and manage the operational intelligence framework for the Intismeran treatment pathway.

• Develop performance dashboards, operational KPIs, demand and capacity models, executive reporting, and control tower analytics.

• Convert operational, logistics, manufacturing, customer, and market data into actionable business insights and strategic recommendations.

• Lead the processes for operational performance management and business reviews.

• Assess demand-plan assumptions, capacity utilization, treatment completion rates, operational cycle times, partner effectiveness, and overall ecosystem performance.

• Promote operational excellence and initiatives for continuous improvement.

• Utilize analytics and predictive insights to enhance planning, optimize capacity, improve efficiency, mitigate risks, and facilitate scalability.

• Engage cross-functionally with Commercial, Manufacturing, Supply Chain, Precision Medicine, Patient Support Programs, alliance partners, and external collaborators.

• Report directly to the Director of Individualized Therapy Operations.


⛳️ Requirements

• Bachelor's degree or its equivalent (BA/BS).

• At least 5 years of experience in pharmaceutical or biotechnology sectors, including a background in supporting commercial teams with operational planning, capacity planning, analytics, or treatment operations.

• Proven experience in leading operational planning, capacity planning, demand planning, business analytics, or operational excellence initiatives across various internal functions and external partners.

• Experience in developing and managing operational performance frameworks, which include KPIs, dashboards, scorecards, business reviews, performance metrics, and executive reporting.

• Ability to translate intricate operational, manufacturing, customer, and market data into actionable business insights and strategic directives.

• Strong analytical, strategic thinking, and problem-solving skills.

• Experience in identifying operational risks, assessing tradeoffs, and crafting data-driven recommendations in complex scenarios.

• Excellent communication and stakeholder management abilities.

• Capability to influence others without direct authority and effectively communicate insights and recommendations to leadership.

• Proficiency in managing ambiguity, balancing competing priorities, and executing in dynamic launch, growth, or transformation settings.

• Preferred: MBA or equivalent.

• Preferred: Experience in commercializing complex therapies, such as cell therapy, gene therapy, radioligand therapy, or other highly coordinated treatment models.

• Preferred: Background in manufacturing planning, demand planning, integrated business planning, S&OP, supply chain operations, or capacity management.

• Preferred: Experience in developing operational intelligence capabilities, including dashboards, executive reporting, KPI frameworks, business reviews, or systems for measuring operational performance.

• Open to US and Puerto Rico residents only.


🏝️ Benefits

• Annual bonus.

• Long-term incentive, if applicable.

• Medical, dental, and vision health coverage.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick days.

• Flexible work arrangements, including remote options.

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