Associate Director, Regional Access Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Mirum stakeholders to develop account and territory strategies aimed at enhancing customer understanding of payer policies and the Mirum Access Plus framework.

• Serve as a subject matter expert on reimbursement and access concerning Mirum therapies, encompassing payer policies, prior authorizations, denials, appeals, and peer-to-peer interactions.

• Evaluate and communicate insights regarding the reimbursement and access experiences.

• Provide education to healthcare provider (HCP) office staff on Mirum Access Plus and related access procedures.

• Deliver patient-specific education on payer policies to facilitate prior authorizations and appeals for qualifying patients.

• Work alongside MAP supervisors and HCP accounts to address case-management requirements.

• Resolve access-related issues for HCP accounts and identify opportunities for operational enhancements.

• Conduct business reviews focused on access with high-volume HCP accounts.

• Participate in weekly regional team meetings to share access trends and RAS activities.

• Contribute to the enhancement and training of MAP Patient Navigators through feedback, call calibration, and educational initiatives.

• Create compliant, customer-focused reimbursement educational resources.

• Tackle complex case challenges through leadership and cross-functional collaboration.

• Ensure the accuracy of information flow by mastering case data management.

• Adhere to all relevant laws, regulations, and company policies.

• Execute other assigned tasks and projects as necessary.

⛳️ Requirements

• Bachelor's degree in business, science, or a related discipline.

• A minimum of 8 years of experience in the pharmaceutical or biotech industry.

• At least 4 years of experience with specialty products in the orphan or rare disease sectors.

• Comprehensive understanding of the payer landscape, payer accounts, and market access experience.

• Willingness to travel up to 50% of the time.

• Preferred 3 years of experience in field reimbursement, patient access and support, payer account management, or market access strategy and operations.

• High proficiency in Excel and PowerPoint is essential.

• Strong ability to anticipate and effectively resolve issues.

• Excellent written and verbal communication skills that are clear, accurate, and concise.

• Capacity to organize and prioritize tasks efficiently.

• Flexibility in working with diverse individuals, processes, and systems in a complex environment.

• Ability to multitask and stay responsive to both internal and external customers during business travel.

• Skill in influencing without direct authority and collaborating across various functions.

• Results-oriented and goal-driven mindset.

🏝️ Benefits

• Comprehensive health coverage including medical, dental, and vision plans.

• Competitive salary structure with performance-based incentives.

• Generous paid time off and holiday leave.

• Opportunities for professional development and career advancement.

• Flexible working arrangements to support work-life balance.