Associate Director, Product Management

This is a fully remote position, open to applicants in Florida, +8 more states.

📋 Description

• Oversee the Product Management function for Associate Technology Experience (ATX)

• Set expectations, standards, and accountability for the product team

• Cultivate, mentor, and develop Product Managers through recruitment, performance management, and career advancement

• Enhance product discovery, roadmap creation, prioritization, and decision-making processes

• Define and refine product practices, operating mechanisms, governance, and methodologies

• Incorporate customer research, experience metrics, analytics, operational insights, and market trends into product strategies

• Establish and advance the ATX product performance framework

• Define outcome metrics, product health indicators, adoption rates, customer experience signals, and operational indicators

• Strengthen product go-to-market strategies and lifecycle management practices

• Collaborate with Engineering, Design, Research, Analytics, Operations, and other cross-functional leaders

• Provide strategic recommendations that shape planning, roadmap trajectory, and organizational priorities

• Occasionally travel to Humana offices for training or meetings

⛳️ Requirements

• Bachelor's degree or equivalent qualification

• Over 8 years of progressive experience in Product Management

• Proficient in product discovery, roadmap development, prioritization, stakeholder alignment, and measuring customer and business outcomes

• At least 3 years of experience in a leadership role

• Demonstrated experience in coaching, performance management, talent development, and building high-performing teams

• Experience leading Product Managers for enterprise technology products, services, or platforms

• Familiarity with products configured, integrated, or enabled through third-party technologies and vendor solutions

• Proven track record in advancing product management maturity via product practices, operating models, governance, performance measurement, and talent capabilities

• Experience in building and scaling product organizations utilizing customer insights, experience data, analytics, and outcome metrics

• Ability to define, monitor, and utilize product health metrics, adoption measures, customer experience indicators, and business outcomes

• Experience collaborating with Engineering, Design, Research, Analytics, and Operations leaders

• Capacity to influence stakeholders and foster alignment across complex, matrixed organizations

• Strong strategic thinking, problem-solving, and decision-making capabilities

• Exceptional written, verbal, and executive communication skills

• Typically requires a Bachelor's Degree or equivalent, 6+ years of product management experience, and 3+ years of management experience

• Reliable home internet with a minimum of 25 Mbps download and 10 Mbps upload speeds

• A dedicated workspace free from interruptions to safeguard member PHI/HIPAA information

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance

• Medical benefits

• Dental benefits

• Vision benefits

• 401(k) retirement savings plan

• Paid time off

• Company holidays

• Personal holidays

• Paid parental leave

• Paid caregiver leave

• Short-term disability

• Long-term disability

• Life insurance

• Dedicated home workspace setup

• Remote work arrangement with occasional travel to Humana offices for training or meetings