Associate Director, Oncology Treatment Site Lead – OK-LA Territory

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Oversee the onboarding and readiness support process for product treatment sites, ensuring that these locations are well-informed about workflow, system configuration, and operational requirements.

• Provide process-oriented education for site stakeholders utilizing approved resources for both initial implementation and ongoing operational assistance.

• Ensure treatment sites possess the operational capabilities and knowledge necessary for consistent execution of the complete product treatment journey.

• Act as the product operational subject matter expert for designated treatment sites, assisting with product processes, operations, and logistics.

• Serve as the primary contact for operational challenges, managing and resolving issues through cross-functional coordination and established processes.

• Work collaboratively with cross-functional oncology field teams to facilitate coordinated and compliant engagement.

• Establish trusted business relationships with site operational leaders through consistent, dependable, and responsive operational support.

• Leverage company-generated data and dashboards to evaluate approved site operational metrics and pinpoint areas for enhancement.

• Integrate site feedback and process insights to assist the headquarters team in refining communications, workflows, resources, and education.

• Support the potential U.S. launch of an oncology mRNA-based individualized neoantigen therapy for early-stage melanoma.

• This is a field-based, customer-facing role that does not generate demand or engage in promotional activities.

⛳️ Requirements

• A bachelor's degree is required.

• At least 5 years of relevant experience in healthcare or life sciences, including roles in sales, account management, or provider operations/administration.

• A strong understanding of the healthcare ecosystem.

• Demonstrated experience working with provider organizations and operational stakeholders to implement workflows for complex therapies.

• Ability to thrive in “white space” environments characterized by evolving processes, unclear paths, and multiple dependencies.

• Strong operational problem-solving abilities, including identifying process friction points, diagnosing root causes, and coordinating next steps with relevant stakeholders.

• Capacity to build and nurture meaningful customer relationships with operational stakeholders at treatment sites.

• Excellent interpersonal and communication skills, both internally and externally, with an ability to engage with individuals from diverse cultures and disciplines.

• Strong leadership capabilities and a knack for collaborating in cross-functional, matrix organizations.

• Willingness to travel approximately 50% of the time.

• A valid driver's license is required.

• Preferred: Experience in supporting site activation/readiness and operational assistance for advanced therapies (e.g., cell therapies, gene therapies, radioligand therapies).

• Preferred: Experience with complex oncology workflows.

• Preferred: Experience collaborating with large oncology systems and navigating multiple stakeholder groups within a single enterprise.

• Required skills include account management, business management, relationship building, cell and gene therapy, collaboration, communication, cross-functional teamwork, cytometry, cytopathology, immunotherapy, logistics management, messenger RNA, onboarding, oncology, patient treatment, product lifecycle, project implementations, radioimmunoassay (RIA), radiopharmaceuticals, service readiness, site activation, site operations, and stakeholder engagement.

• Visa sponsorship is not available.

🏝️ Benefits

• Eligibility for annual bonuses.

• Long-term incentives, if applicable.

• Comprehensive medical, dental, vision healthcare, and other insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate and sick leave days.