Associate Director, Oncology Treatment Site Lead – New England South Territory

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Oversee the onboarding and readiness support for product treatment facilities

• Provide education to treatment sites regarding workflows, system configurations, and operational demands

• Deliver education focused on processes utilizing approved resources for both initial implementation and ongoing operational assistance

• Assist treatment sites in cultivating the skills and knowledge necessary for consistent end-to-end product execution

• Act as the operational subject matter expert for products in the assigned treatment sites

• Support product processes, operations, and logistics

• Serve as the main point of contact for operational challenges

• Triage and resolve issues through cross-functional coordination and established processes

• Collaborate with cross-functional oncology field teams to ensure coordinated and compliant engagement

• Establish trusted relationships with operational leaders at treatment sites

• Utilize company-generated data and dashboards to evaluate site operational metrics and pinpoint opportunities for improvement

• Consolidate site feedback and process insights to assist the headquarters team in enhancing communications, workflows, resources, and education

⛳️ Requirements

• Bachelor's degree is mandatory

• At least 5 years of pertinent experience in healthcare or life sciences, including roles in sales, account management, or provider operations/administration

• Solid understanding of the healthcare ecosystem

• Demonstrated success working with provider organizations and operational stakeholders to implement workflows for complex therapies

• Capability to function effectively in ambiguous environments with evolving processes, unclear paths, and various dependencies

• Strong problem-solving abilities related to operations, including identifying process friction points, diagnosing root causes, and coordinating subsequent actions

• Ability to forge and nurture meaningful customer relationships with operational stakeholders at treatment sites

• Excellent interpersonal and communication abilities

• Strong leadership qualities and the ability to collaborate within cross-functional, matrix organizations

• Willingness to travel approximately 50%

• A valid driver’s license is required

• Candidates must reside in the specified New England South geographic territory (CT, MA, and RI)

• Preferred: Experience in supporting site activation/readiness and operational assistance for advanced therapies

• Preferred: Familiarity with complex oncology workflows

• Preferred: Experience working with large oncology systems and navigating various stakeholder groups within a single enterprise

🏝️ Benefits

• Annual bonus

• Long-term incentive, if applicable

• Medical, dental, vision healthcare, and other insurance benefits for employees and their families

• Retirement benefits, including 401(k)

• Paid holidays

• Vacation

• Compassionate and sick leave

• Remote work arrangements

• No relocation assistance