Associate Director, Oncology Treatment Site Lead – Midwest Territory

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Oversee the onboarding and readiness support for product treatment sites.

• Provide education to treatment sites regarding workflow, system setup, and operational requirements.

• Conduct process-oriented training utilizing approved resources for initial implementation and continuous operational support.

• Assist treatment sites in developing the operational capabilities and knowledge necessary for consistent end-to-end product execution.

• Act as the product operational subject matter expert for designated treatment sites.

• Offer support related to product processes, operations, and logistics.

• Serve as the main point of contact for operational challenges.

• Triage and resolve issues through cross-functional collaboration and established processes.

• Work together with cross-functional oncology field teams to ensure coordinated and compliant engagement.

• Establish trusted relationships with operational leaders at sites.

• Utilize company-generated data and dashboards to evaluate site operational metrics and pinpoint areas for improvement.

• Compile site feedback and process insights to assist headquarters in refining communications, workflows, resources, and educational materials.

• Contribute to the potential U.S. launch of an oncology mRNA-based individualized neoantigen therapy for early-stage melanoma.

• Support accounts across the Midwest region, encompassing Indiana, Kentucky, and Michigan.

⛳️ Requirements

• A Bachelor's degree is required.

• At least 5 years of pertinent experience in healthcare or life sciences, including sales, account management, or provider operations/administration.

• A strong understanding of the healthcare ecosystem.

• A proven history of collaborating with provider organizations and operational stakeholders to implement workflows for complex therapies.

• Capability to operate effectively in “white space” environments with evolving processes, ambiguous paths, and multiple dependencies.

• Strong operational problem-solving abilities, including identifying process friction points, diagnosing root causes, and coordinating subsequent actions.

• Capacity to build and nurture meaningful relationships with operational stakeholders at treatment sites.

• Excellent interpersonal and communication skills, both internally and externally.

• Ability to engage with individuals from diverse cultures and disciplines.

• Strong leadership skills and the ability to collaborate within cross-functional, matrix organizations.

• Willingness to travel approximately 50% of the time.

• A valid driver's license is required.

• Preferred: experience in supporting site activation/readiness and operational support for advanced therapies, including cell therapies, gene therapies, or radioligand therapies.

• Preferred: experience in managing complex oncology workflows.

• Preferred: experience with large oncology systems and navigating multiple stakeholder groups within a single enterprise.

🏝️ Benefits

• Eligibility for an annual bonus.

• Long-term incentive eligibility, if applicable.

• Comprehensive medical, dental, and vision healthcare plans.

• Additional insurance benefits available for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick leave.

• Remote work opportunities.

• Flexible work arrangements.